Frequently Asked Questions
Quick answers about orders, shipping, sizing, custom screen printing and workshops. Can't find what you need? Contact us.
Orders and shipping
Where do you ship from?
We ship from Saskatoon, Saskatchewan.
How fast do orders ship?
Orders ship within 1 to 3 business days.
How much is shipping?
Shipping is charged by weight, location and what you order, and is calculated at checkout. Orders of $90 and over ship free.
Can I pick up my order in Saskatoon?
Yes. Choose local pickup at checkout.
Do you sell gift cards?
Yes. Digital gift cards come in $50, $100 and $200.
Returns
What is your return policy?
You have 30 days after receiving your item to request a return. Items must be unworn and unused, with tags, in the original packaging, with proof of purchase. Sale items and gift cards cannot be returned. Start a return by emailing xusi_clothing@outlook.com. Full details are in our refund policy.
Can I exchange for a different size?
The fastest way is to return the item you have and, once the return is accepted, place a new order for the size you want.
My item arrived damaged or wrong. What do I do?
Contact us right away at xusi_clothing@outlook.com so we can make it right.
Sizing and care
How do XUSI tees fit?
Our standard tees are 100% cotton with a generous fit and a heavy, sturdy feel. The Golden Era ringers have a classic fit, so size up if you like the fit of our regular tees. See the size guide.
How do I wash a printed tee?
Wash cold, inside out, and hang to dry to keep the print looking new.
Screen printing
What is the minimum for custom printing?
10 garments per order, with designs up to 4 colours. Pricing depends on the garments you choose, the number of colours and how many you order, and you get a full quote before anything is printed. Learn more and request a quote.
Workshops and wholesale
Do you run workshops for youth?
Yes. Strong Roots Strong Future is an interactive workshop for Indigenous youth ages 10 and older. See the workshop.
Can my store carry XUSI?
Yes. Request a line sheet.






